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What's Really Important

When searching for commercial espresso equipment, finding sound advice while wading through espresso equipment manufacturers, models and features is difficult and time consuming but it is only a part of the real equation. Considering who will service your espresso equipment should be equally as important as the espresso equipment you select. So, here is the one tip that will save you time and help ease the process of equipment shopping. 

Be Smart

To start, buying locally is just being a smart consumer. Purchasing your commercial espresso equipment near you means the reserves from your purchase will go directly back into the community in which you plan to sell your beverages. Your purchase will create or sustain jobs in your community. Technical training and inventory are expensive, and your local service provider will make sure that your purchase supports these necessary resources. Remember, if you choose to buy from any other source or area, the funds from your purchase will go to support that industry or that community. Put your money into what will benefit your business, not someone else’s.

"The machine you buy is only as good as the technician who services it!"

Make The Decision

Espresso machines are notorious for needing assistance at the most inconvenient times. Discussing with your service provider their after-hours services will let you know if they will be there when you need them. If you are purchasing your machine from another source your local service provider may still offer you options, but you will be low on their list of urgencies. It is only logical that they will prioritize customers that have purchased their equipment and/or service warranty plans directly from them. Lastly, if you are considering higher-end or precision equipment, you will want a seasoned espresso service technician on your side that has a comprehensive understanding of espresso equipment and the brewing process.

Don't Give Up Your Right To Choose

Purchasing from another source other than your local espresso service provider means you are giving up your right to choose who will be installing and servicing your new equipment. More and more seasoned service companies are developing strict policies of servicing only equipment they have sold and rightly so. As technicians become more tested, their services become more valuable, but they cannot service everyone. If you are considering any top-of-the-line espresso machine, more than anyone else you will want a technician who has extensive time servicing equipment in real world environments. You are right to be wary of purchasing your equipment from any source that will be subcontracting your installation and warranty service. To save money they will most likely look for the cheapest service company not the most qualified to provide you those services.

"Considering who will service your espresso equipment should be equally as important as the espresso equipment you select."

Where To Start?

How do you find the right espresso service company for your needs? Begin at espressoservicenetwork.org. You can easily search for nearby espresso service providers using your zip code. Check their reviews to see how other businesses feel about their services. Remember, the repair and service of commercial espresso equipment is what dictates an espresso service company’s day, so be prepared to make an appointment for any comprehensive discussion regarding equipment and your business’ specific needs. In the meantime, you can also contact the Espresso Service Network to receive help in comparing espresso equipment features. The Espresso Service Network is dedicated to improving espresso service in the U.S and is here to support you and your local espresso service provider.

For any questions or comments please contact us or give us a call at (509) 558-8081